When things get busy, clarity and control in the kitchen make all the difference.
We’ve rolled out key improvements to the order terminal and introduced a new Kitchen Display System (KDS) login, which separates incoming orders by kitchen station. Items are directed to the relevant area, whether it’s pizza, grill, desserts, or another section – helping your team stay organised and efficient.
Together, these tools help you manage incoming orders more efficiently, reduce wait times, and streamline your kitchen workflow, especially during peak hours.
Improved Terminal Tools to Keep Orders Moving
Your order terminal is central to your daily operations. This release includes updates that make it even more responsive to real-world kitchen needs.
New features include:
- – Custom “Ready In” Buttons: Easily extend prep time by +15, +30, or +45 minutes with one click, helping you manage customer expectations during busy periods.
- – Streamlined Incoming Orders View: Faster access to key actions and clearer order organisation.
- – Reporting Time Improvements: Terminal order reports now align with your set trading hours, ensuring more accurate end-of-day summaries.
These changes are designed to help your staff respond faster, reduce manual input, and keep your kitchen running smoothly even when the queue is out the door.
Introducing the Kitchen Display System (KDS) Login
To help busy kitchens run more smoothly, we’ve introduced a dedicated Kitchen Display System (KDS) login. This feature is designed for individual prep stations—such as pizza, grill, or starters—allowing orders to be routed automatically based on assigned product categories or tags.
Key Features of the KDS System
- – Tailored Station Views to cut out noise and keep each team focused.
- – Real-Time Routing that instantly pushes orders to the right screen.
- – Touchscreen-Ready Interface built for speed and simplicity.
- – Printer Optional Setup for flexible implementation.
It’s all about creating a more organised, efficient, and less stressful environment for your kitchen staff.
Key Benefits for Your Business
By using multiple payment gateways, your takeaway can:
Capture more sales by catering to customer preferences
- – Minimise failed payments due to gateway-specific issues
- – Increase efficiency with smoother payment processing and fewer support requests
- – Boost customer confidence with trusted, branded payment options
For customers, the difference is a faster, smoother, and more reliable ordering experience. For you, it’s better conversion rates and fewer operational headaches.
Real-World Examples
With this setup in place, your team can focus on what matters most – getting each order out quickly and accurately. Here’s how the KDS works in a typical kitchen environment:
- – At the pizza station, only pizza items and their notes are displayed. Staff no longer need to scan entire orders or coordinate with other teams – they simply prep what’s on their screen.
- – In the grill section, burger and kebab orders are routed directly to the grill KDS, allowing chefs to act immediately without needing to reference the main terminal.
- – The sides station handles items like chips, garlic bread, or wings, working through their own queue without overlapping with the main course prep.
- – Teamwork makes the dreamwork, and there’s no better kitchen tool for teamwork than the CheckoutNgo KDS System.
How to Get Started with the KDS Login
- 1. KDS Logins: Once you subscribe to CheckoutNgo, we will provide you with direct logins to your very own KDS system.
- 2. Assign Order Routing Logic: Decide which product categories should be visible to each screen and tag products/categories accordingly.
- 3. Login from a Tablet or Screen: Each kitchen station can log in separately and view live orders as they’re placed.
Need help setting up your first kitchen station? Our support team can assist with layout, routing logic, and testing before going live.
Benefits of the New Terminal + KDS System
Together, the enhanced order terminal and the Kitchen Display System (KDS) create a more connected, responsive, and efficient kitchen workflow. Whether you’re running a small takeaway or a fast-paced multi-station operation, these tools help you improve service quality while reducing pressure on your staff. Here’s what you can expect..
Faster Response Times During Service
Orders are routed instantly to the right terminal or station screen, allowing staff to begin preparation without delay. The optional “Ready In” time controls also help manage expectations during peak periods – keeping customers informed and reducing pressure at the front desk.
Clearer Task Management in Multi-Station Kitchens
Each station sees only what they need to prepare – nothing more, nothing less. This focused visibility reduces the mental load on kitchen staff, eliminates unnecessary back-and-forth between stations, and allows team members to stay on task without distractions.
More Accurate Communication Between Team Members
Because orders are sorted and delivered directly to the relevant stations, the chance of miscommunication or missed items is significantly reduced. This leads to fewer errors, less food waste, and a smoother flow from kitchen to counter or delivery driver.
Reduced Reliance on Printed Tickets (Optional)
The KDS interface is fully touch screen-optimised, meaning teams can go completely paperless if they choose. This not only saves time and reduces printer maintenance but also leads to a cleaner, more modern kitchen environment. Of course, traditional print setups are still supported for those who prefer them.
Better Scalability Without Complexity
As your business or menu grows or your team expands, this system can grow with you. You can add new KDS screens for additional prep areas, refine routing rules by product category, and expand your operation without introducing chaos or relying on inefficient workarounds.
Greater Control Over Prep Timing and Reporting
Enhanced Customer Experience
By speeding up prep and reducing mistakes, you improve the overall service quality – whether for collection, delivery, or dine-in. This leads to shorter wait times, more reliable orders, and happier, more loyal customers.
Whether you’re a small team looking for simplicity or a larger kitchen managing multiple stations, this workflow is designed to give you structure without complexity, so you can scale with confidence and focus on what matters most: delivering great food, fast. If you are interested in learning more please get in touch to schedule a demo.
